Privacy Policy

Introduction

We, at etickets booking(collectively, "we", "our", or "us"), are dedicated to protecting your privacy and appreciate the faith you have in us. When using railreservations.co.in, railreservations.co.in, the etickets booking applications for iOS or Android (collectively, the “Site” or “Sites”), or any Personal Data you give us in person or over the phone to use our services, we are dedicated to protecting your privacy. We are committed to protecting your privacy, which is outlined in our privacy policy (referred to as the "Policy" on this page). We may process Personal Data about your visit to and use of the Site, as well as any Personal Data you voluntarily submit.

Should you choose to sign up for the etickets booking Guest Rewards programme, please read this policy carefully. Section 9 of this policy contains more information about the Personal Data you provide to us in order to participate in the Rail Booking Guest Rewards program

This policy explains:

1. The organization in charge of processing your personal data
2. What personal information we handle and why we handle it.
3. Your California Privacy Rights and Whom Your Personal Data May Be Shared.
4. What security measures do we take to guard against the un-authorized disclosure, access, modification, loss, or destruction of your personal data, including credit card information?
5. How you can get access to, amend, update, or ask that the personal information we process about you be deleted.
6. What options are available to you for the processing of your personal data, such as the option to opt out of receiving email-based promotions. 7. How to get in touch with us about this Policy and our privacy policies. 8. What unique privacy policies and guidelines apply to the etickets booking Guest Rewards program website?
9. Information about the privacy of Californian consumers.
10. Additional information intended for EU/EEA users.

Any information pertaining to a natural person who can be identified or is recognized is considered "personal data." Name, gender, date of birth, phone number, email address, and IP address are usually included in this, but other information such as bank account details, browser type, IP address, and previously visited websites may also be included.

Please be aware that this Policy just covers etickets booking's privacy practices with regard to the Personal Data we handle from your use of the Site; it does not include any information from other sources, mobile applications, or websites owned by third parties. If you are dealing with other websites, apps, or sources, you should read their privacy policies to find out how they handle your personal information. This Policy describes how you can access other websites that are not connected to etickets booking and how we utilize certain Personal Data that we have processed from you.

A Note About Changes to This Policy

We retain the right, at any time, to amend and modify this Policy to reflect modifications to our procedures for processing your personal data or adjustments to applicable laws. We'll keep this page updated with any future modifications we make. This Policy will go into effect on the date of its most recent update. We shall notify you of any significant changes to this Policy in accordance with the law that may be in effect.

Responsible Entity Processing Your Personal Data

Your Personal Data is processed by National Railroad Passenger Corporation, d/b/a etickets booking, 1 Massachusetts Avenue, N.W., Washington, DC 20001, USA. Our contact details are listed below in Section 8.

The Personal Data We Process from You and the Purposes for Which We Process Your Personal Data

We use a variety of methods to process Personal Data from various sections of the Sites. We request and use personal data under the following situations:

When you join etickets booking Guest Rewards

Our etickets booking Guest Rewards program is open to residents of the United States and Canada. The following Personal Data is processed by us when you sign up for etickets booking Guest Rewards:

1. Guest Rewards Information for Rail Reservations
Personal identifiers and information, including:

Name Home Address Billing Address (optional)
Phone number (optional)
Email address Account information Favourite stations of departure and arrival (optional)
Membership number Password
Rewards for loyalty and redemption
Details on travel reservations, such as itineraries and timings
preferred kind of passenger discount (optional)
Membership numbers for the Rail Passengers Association (RPA) (optional)
Passenger details for employees (optional)
Birthdate (optional)
Gender (not required)
The reason for travels (optional)
financial data, including: Payment card, e-wallet or digital payment information (optional)

Direct Marketing Data

Identification numbers and personal information, including:

1. Whether you prefer to receive offers by mail or via email
2. electronic mail address
3. The postal address
We handle your Direct Marketing Data to send you tailored offers from etickets booking or our partners, as well as account updates via a monthly statement.

You can opt out of receiving our marketing communications by contacting us as mentioned in Section 8 of this Policy, following the unsubscribe instructions in these emails, or going to your Guest Rewards Account's marketing preferences.

In order to improve their personalization and optimization depending on your interests, we also examine how you engage with our marketing emails. We handle the following personal information:

1. Have you clicked on any of our marketing emails? 2. Which contents you have clicked on

Accommodation Data

Personal information in the event of a handicap, including the kind of condition, preferred accommodations, and service animals.

When you make bookings on the Site, we process your accommodation, direct marketing, and guest rewards data to give you better service. This enables us to pre-enter your information throughout the reservation booking process, saving you the trouble of entering it again each time. In order to provide you prizes and inform you about our goods and services, we also process your guest rewards data, direct marketing data, and accommodation data.

While purchasing the tickets and making a reservations through on website, or in person, or over the telephone

Whether you buy tickets while connected into your etickets booking Guest Rewards account or not (i.e., as a guest), we process Personal Data about you and, if required, your travelling companions to complete your transaction. In order to give you quicker access to your bookings, we may also process this Personal Data if you buy your ticket in person or over the phone and then load it online. In order to complete your booking requests, we utilise these Personal Data. This Personal Information consists of (Purchase Data):

Unique personal identifiers, like:

.Passenger Name
.Login credentials and password
.Email correspondence
.etickets booking Guest Rewards membership number
.postal address, if applicable
.Billing location
.Number to call
.For cross-border travel, the number on a national ID card, passport, or drivers license

Financial information, such as:

.Type, number, expiration date, and security ID of a credit card
.Details about your digital payment account, including Apple Pay (if you make purchases using a digital payment account)
.Individual information, including:
.Information about your trip and reservation, including the names and numbers of passengers in your party, rates, train number, departure and arrival locations, and dates of journey
.forms of passenger discounts (if any)
.Options for ticket pickup and delivery
.Used promotional codes, if any
.Details about travel insurance
.Details on the goods (guns, golf clubs, or bicycles) taken on trips
.Accommodation Data as specified in this Policy's Section 3.A

We may also ask for the names of all passengers if you purchase tickets for more than one person so that each individual's ticket is issued under their right name. The names of these additional passengers are not used by us for any other reason. In the event that your train is cancelled or has a significant schedule change, we could additionally ask for your phone information so we can get in touch with you.

Furthermore, if you buy tickets while linked into your etickets booking Guest Rewards account, we save data regarding any cancelled reservations you may have. Additionally, if you'd like, we can keep travel details for vacations you've looked into but haven't yet reserved.

While you purchasing etickets booking merchandise

When you shop at our online store, we process your Personal Data so that we can complete your order. The following personal information is included (merchandise purchase data):

Unique personal identifiers, like:

.Name, Address, and Email

Financial details, including:
.Information about the order
.Credit card number, type, and expiration date
.Specifics about your digital payment account, such Apply Pay (if you buy etickets booking items using a digital payment account)
.The amount of money spent

While purchasing a gift card or someone else purchasing a gift card for you

When a gift card is purchased on our website, we handle the following Personal Data (Gift Card Data):

Individual identifiers, like:

.The gift card's buyer and recipient's names
.The gift card recipient's address
.The gift card recipient's email address
Financial data, including:
.Type, number, and expiration date of credit cards
.Address for billing
Individual information, including:
.The gift card's amount
.Number on the gift card
.Message that is specific to the recipient

When you request travel and promotional information

We process your Personal Data in order to carry out our service duties to you when you request information, such as brochures, schedules, and gift catalogues. Among the Personal Data are (Promotional Data):

Unique personal identifiers, like:
.Name of yourself
.The postal address
.Number of phone
Content of communication, like:
.Details contained in your inquiry

When you subscribe to our (non-Guest Rewards) marketing emails

Following your subscription to our personalised marketing communications (that aren't related to Guest Rewards), we handle the following Personal Data (Marketing Data):
Unique personal identifiers, like:
.Name Zip code
.Mail address
You can opt out of receiving our marketing communications by contacting us as mentioned in Section 8 of this Policy or by following the unsubscribe instructions in these emails.

When you contact us

When you use the Site to get in touch with etickets booking—for example, by calling or using our Contact Us page—we handle the following Personal Data in order to handle your request (Contact Us Data):
Unique personal identifiers, like:
.Name Phone number Email address
.etickets booking Guest Rewards Number
Content of communication, like:
Subject of your inquiry: Any details you include in your message

When you use the Site

We handle our server's log files to deliver the website to you, enhance your experience, and maintain IT security. Log files are documents stored on our server that detail (i) which users have used our websites, (ii) when they have accessed our websites, and (iii) how they have utilised our websites. This Personal Information consists of (Logfile Data):
Internet-based IDs, such
.IP address Browser type Operating system
.Cookies and related technologies are also used by us on our website. Please consult our Cookie Policy for more details.

When you use etickets booking mobile applications

Every time you use a etickets booking mobile application, we automatically handle the following Personal Data on how you use it (Application Data) in order to improve it:
Automatically gathered data, including
.Screens seen and how to use the application
.Version of the application: The stations that are favorites
.Search technique for Train Status
.Version of the operating system
.Model of device: Network service provider
.details about the device that the program was executed on.
Data about geolocation, like:

• City level location

  Your device and usage information is handled in aggregate form, meaning it cannot be connected to you personally.
  We do not automatically handle data from applications that have access to additional phone storage, like calendars or contacts. With this access, you will be able to interact with your data directly from the etickets booking application.

  Policy towards child

• COPPA: - Respecting the Children's Online Privacy Protection Act is something we work hard to do. Persons under the age of 13 are not the target audience for the Site or our services, and we do not knowingly handle Personal Data from such minors. In the event that you discover your kid has given us Personal Data without your permission, please get in touch with us using the information provided in Section 8 of this policy. We will then take the necessary actions to delete the information and close any accounts your child may have had.

• GDPR:- Furthermore, we make an effort to abide by the EU General Data Protection Regulation. The Sites aren't meant for kids, and in situations where GDPR applies, we don't knowingly handle Personal Data on kids under 16.

  With Whom We Share Your Personal Data

  General:- We collaborate with a few reliable service providers who handle certain etickets booking responsibilities. Among these responsibilities are the management and storage of client personal data as well as the counselling and assistance related to our goods and services. We can better serve you with a range of goods and services and handle your transactions more quickly by working with these service providers. We have contracts for the following services, to name just a few:

• etickets booking Guest Rewards program management

• etickets booking email services

• Customer data storage and processing

• Application development

• Order fulfillment

• Payment processing, including processing your credit card or digital payment account information to facilitate your payment between etickets booking and your bank

• Hotel Booking

• Car rental booking

• Travel insurance

• Other transportation options

• etickets booking-sponsored market research studies

• Gift card(s)

  These service providers have been carefully chosen, and if necessary by relevant legislation, data processing agreements have been signed.
  To give you information about other goods and services that we think you would find interesting, we have connections with marketers and other reliable business partners in addition to our contractors. We may also disclose Personal Data to third-party analytics services in order to better understand how our site is used and how effective our marketing campaigns are. We do not use Facebook Custom Audience for users from the EU or EEA, but we may share Personal Data with social media companies in order to assist us with our online marketing and advertising activities. To enable us to deliver targeted advertisements about our products and services, as well as the products and services of our partners, when you visit non-affiliated websites after visiting the Site, please be aware that the information we process from you through the use of third-party cookies may be shared with specific third-party technology vendors. By going to www.digitaladvertisingalliance.org, the website of the Digital Advertising Alliance, you have the option to refuse our retargeting advertisements for specific participating firms that are voluntary members of the DAA. We advise you to get in touch with our partners directly through their websites if you would like to request that you be taken off of their targeted ads.

  We may, if required, also disclose your information to government representatives, regulators, courts, law enforcement, or other parties in the course of establishing, asserting, or defending a legal or equitable claim.
  When you use the Site to request information from, subscribe to, or make an online purchase of products or services from one of our business partners, you are granting us explicit permission to share your Personal Data with that partner in order for that partner to fulfil your request in accordance with their own online privacy policies and practices. Your Personal Data may be shared with etickets booking's business partners who are co-sponsors of the sweepstakes or contest if you enter one. These partners may have privacy policies and practices that differ from etickets booking.

• Data in the Aggregate

  In order to represent our services to potential partners, marketers, and other carefully chosen third parties, as well as for other legal reasons, we may divulge to them aggregated user statistics data (e.g., a figure showing that 45 percent of our users are female).

• Booking Rights

  In order to identify, get in touch with, prosecute, or defend against legal action involving someone who might be breaking this policy or who might be intentionally or unintentionally endangering etickets booking's rights or property, other etickets booking users, or anybody else who might be harmed by such activities, we reserve the right to disclose Personal Data. When we feel in good faith that the law demands it, for law enforcement purposes, or for administrative or other reasons we think necessary to maintain or enhance our goods, services, or the operation of the Site, we may divulge or access account information.

• Other Sites May Collect Information

  Additionally, please be aware that websites that link to Railbooking.site or that you visit in any other way may collect Personal Data about you when you click on advertisements on other websites. We do not assume any obligation or responsibility for the privacy practices of any such other websites, and this Policy does not cover such activities. For details on those websites' practices, kindly consult their privacy policies.

• Special Note for etickets booking Guest Rewards Program For Members

  As soon as you sign up for the etickets booking Guest Rewards program, you consent to etickets booking sharing your personal information with its participating business partners in order to send you updates and incentives. For information on how your Personal Data is processed by the etickets booking Guest Rewards program, please see Section 9 of this Policy.

• Special Note for Customers of Other Carriers and Travel-Related Service Providers Using the Site for Reservation and Ticketing Services

  etickets booking offers ticketing and reservation services for other airlines and companies that offer travel-related services. You hereby specifically consent to the sharing of your Personal Data with any carrier or travel-related service provider you book or ticket with through the Site. That carrier or provider will handle your Personal Data in compliance with its own privacy policies and practices. To get details on the privacy policies and practices of a different carrier or service provider, kindly get in touch with them directly.

• What Security Precautions We Have in Place to Protect Against the Unlawful Destruction, Loss, Alteration, Unauthorized Disclosure of or Access to Your Personal Data

  We employ encryption technology to protect the privacy of your Personal Data while it travels over the Internet when you make bookings, place orders, or access account information on the Site. Our security procedures, which include firewalls, guard against the unauthorized access, disclosure, modification, loss, and destruction of your personal data.
  The password-protected details of your etickets booking Guest Rewards membership account, should you choose to sign up for the program. We advise against sharing your password with anybody. Additionally, don't forget to exit your etickets booking account and shut off your mobile app or browser window after you're done. If you provide Personal Data to etickets booking, it may be electronically sent to servers located outside of the state in where you first entered the information and distinct from etickets booking. Furthermore, the Personal Data you supplied may be handled outside of etickets booking and the state in where it was entered. Regardless of the location, we take precautions to guarantee the security of your Personal Data whenever we process it as mentioned above.

• Our Policy on Allowing You to Access, Update, Correct or Delete Your Personal Data

  When you sign up for etickets booking Guest Rewards, you have the option to opt out of email offers and information.
  By accessing and updating your etickets booking Guest Rewards Profile, you may modify your choices at any moment on whether you would like to receive mail or emails. The majority of Railbooking.site's pages include a header that allows you to access your Profile by selecting the 'My Profile' link located under the My Account drop-down menu.
  Go to the Account area of the etickets booking Mobile App to view your user profile. You may modify the details of your etickets booking Guest Rewards program by calling the etickets booking Guest Rewards Service Centre at 1-800-307-5000 or by gaining online access to your account information at www.Railbooking.site. In the event that you have submitted a request to have any portion of your etickets booking Guest Rewards membership account deleted, corrected, or updated, we will use all reasonable efforts to ensure that your requests are conveyed to and/or accessed by our contracted service providers who may have received your Personal Data, and that they have also either deleted or revised the data in compliance with your most recent instructions. Please be aware that in order for our contracted service providers to update, amend, or delete the Personal Data per your requests, a fair length of time must pass.

• Your Choices Regarding Processing of Personal Data, Including Your Ability to Choose Not to Receive Promotional Information by Email

  We will send you emails on etickets booking goods and services if you have made a purchase from us and utilized a U.S. billing address. By following the unsubscribe instructions in these emails or getting in touch with us as detailed in Section 8 of this Policy, you can decide to no longer receive these communications.

• Contacting Us Regarding This Policy

  You can use the form on the Contact Us page or send us an email at Privacy@railreservations.co.in if you have any questions or concerns about this Policy or our privacy practices.
  Choose California Privacy Rights from the page's "Subject" drop-down box if you live in California. Make sure you fill out the form with your full postal address. The Contact Us page may be accessed by clicking the link located at the bottom of the majority of this website's pages.
  In addition, users from the EU/EEA may get in touch with our local representative via email at niedermeier@cyberprivacy.legal, phone at +49 (0) 20 300 6422, fax at +49 (0) 89 20 300 6450, or at RAe Niedermeier+Teichmann PartmbB, Maximilianstr. 13, 80539 Munich, Germany.

• Special Privacy Practices and Rules for the etickets booking Guest Rewards Program

  When you sign up for the etickets booking Guest Rewards program, additional privacy policies and guidelines apply to the Personal Data you provide. When you sign up for the etickets booking Guest Rewards program, you explicitly consent to these unique privacy policies and guidelines, which are shown below. Note that these unique guidelines and policies are specific to the etickets booking Guest Rewards program. They don't apply to the Personal Information you give us at etickets booking in other places.

  If there is a discrepancy between any part of Section 9 and another part of this Policy, that part of Section 9 supersedes and takes precedence over the inconsistent Policy term(s) with regard to the rules and privacy practices regarding the information collected under the program.

  We get and use the personal identifiers, personal information, and financial data mentioned in Section 3(A) above when you sign up for etickets booking Guest Rewards. In order to run and provide the advantages of the etickets booking Guest Rewards program, we need some Personal Data. If you do not follow the enrollment processes and/or do not supply the Personal Data needed for enrollment, we retain the right to deny you membership in the program.
  
  Additionally, participating business partners in the etickets booking Guest Rewards program may provide Personal Data about you to etickets booking.

  In return for the points you earn and our use of your personal information, we may provide pricing or service differences as well as other monetary incentives including coupons, discounts, upgrades, and unique access as part of the etickets booking Guest Rewards program. The estimated additional spending per member annually over those who are not enrolled in the program, the potential costs associated with the collection, storage, and use of Personal Data for program operations, and other pertinent factors pertaining to the estimated value of Personal Data to our business are used to determine the value we place on the Personal Data obtained in connection with the program. In return for delivering the program's financial incentives, we are allowed to use and/or disclose the Personal Data we collect during the enrollment process and throughout your membership in the program.
  
  You have options about how your personal data is used and shared. As a participant in the etickets booking Guest Rewards program, you hereby specifically consent to our program's reliable business partners having access to and sharing your Personal Data with them through our reputable contract service providers, in accordance with their own policies and procedures.

  You also consent to us updating and/or changing database information we currently have on you. You also consent to us sending you information about the program and other information, such as information from our program's participating businesses, via mail or email. To manage the program and its services, several procedures are required. Additionally, we'll keep you updated on any sales and promotions for goods and services that could be of interest to you.

  Upon program enrollment, you have the option to decline receiving exclusive offers and information via mail, mobile, or email. Additionally, you are always free to modify your preferences for receiving mail, phone calls, or emails by logging into your membership account at railreservations.co.in, contacting the etickets booking Guest Rewards Program Service Centre at 1-800-307-5000, or adjusting your settings within the mobile application. You may adjust your choices to suit your preferences for the kinds of messages that etickets booking Guest Rewards sends you.

  Contact the etickets booking Guest Rewards Program Service Centre at 1-800-307-5000 to end your participation in the etickets booking Guest Rewards program at any time. Any points you have accrued will be lost if you cancel your membership, and you might not be able to enjoy any further program advantages. Any lost points will not be refunded if you subsequently decide to rejoin the etickets booking Guest Rewards program.

• California Privacy

  This section applies only to Personal Data of consumers who are California residents.

  As a California consumer, we will comply with your requests to: obtain specific Personal Data we collected about you in the preceding year; obtain additional information about our data collection, use, disclosure, and sales practices in relation to your Personal Data; and have any Personal Data we have about you deleted, subject to generally accepted reasonable exceptions. You won't face any discrimination from us if you choose not to have your personal data "sold" or if you make any of these requests.

  If you live in the state of California, you have the right to know which third parties etickets booking shared Personal Data with for direct marketing purposes in the year that just ended if you follow California Civil Code Section 1798.83. Send a request for information specifying the method of response you desire (e.g., email or snail letter) to do this.
  
  To submit a request, choose California Privacy Rights from the "Subject" drop-down option on the Contact Us website. You can also submit a request by phone at 1-800-USA-RAIL or by letter with appropriate postage paid at:

  etickets booking Office of Customer Relations
  1 Massachusetts Avenue, NW
  Washington, DC 20001
  Attention: California Privacy Rights Request

  All requests sent via postal mail must be labelled “California Privacy” on the envelope or post card and must be clearly stated on the actual request. Notifications that are not correctly tagged, delivered, or include incomplete information are not our responsibility.
  
  Generally, in order for us to validate your request, we will need to know your name, email address, zip code, city, state, and, if you would like a response by mail, street address. In certain situations, we may also need other information. The measures we take for verification, however, can vary based on the request and your jurisdiction. To confirm your identification, we will try, if at all feasible, to compare the data you submit in your request with the data we already have on file. We will process your request if we can verify it. We may ask you for further information to assist us validate your request if we are unable to do so. Within forty-five days, we will reply to your request. We won't, however, always be able to fulfil your request in its whole, and we'll let you know if that happens.

  To seek privacy rights, you may work with an authorized agent. We need documentation from the authorized agent proving the California consumer's formal consent (a power of attorney, for example) granting them the right to make a request on their behalf. To submit a request, an authorized agent must follow the above-described procedure. In addition, we will (a) demand that the authorized agency authenticate their identity and (b) validate their authorization with the California customer that the request is about.

• Further Information for Users in The EU/EEA

  The following information and rights apply if you use our Sites from a member state of the EU/EEA:

• Legal bases for the processing of your Personal Data

  We use the following legal basis to treat your personal data:
  
  A. We process the Purchase Data for the fulfilment of the contract when you buy tickets and make a reservation over the phone, in person, or on the website (Article 6(1)(b) GDPR).
  
  We use your permission to handle your accommodation data (see GDPR Article 9(2)(a)).

  B. We process your product purchase data for the purpose of carrying out the terms of the contract when you buy etickets booking merchandise(Article 6(1)(b) GDPR).
  
  C. When you buy a gift card or someone buys it for you, we process the gift card data for the purpose of carrying out the contract (Article 6(1)(b) GDPR), if you order a gift card for yourself, or for legitimate purposes (Article 6(1)(f) GDPR), if someone orders the gift card on your behalf.
  
  D. In response to your requests for travel and promotional material, we process your promotional data in order to carry out the terms of the contract (see GDPR Article 6(1)(b)).

  E. When you sign up for our marketing mailings (that don't involve Guest Rewards)
  Your consent is used to process your marketing data if you sign up to receive (non-Guest Rewards) marketing communications (Article 6(1)(a) GDPR).
  
  F. Upon reaching out to us
  As required by GDPR Article 6(1)(b) for contract fulfilment, we process the Contact Us Data.
  
  G. When you use the Site, we use your Logfile Data in order to provide you with the website, enhance your experience on the Site, and maintain IT security, all in accordance with our legitimate interests as defined by GDPR Article 6(1)(f).
  
  H. When you use the etickets booking mobile applications, we use your application data in order to optimize the apps, in accordance with our legitimate interests as stated in GDPR Article 6(1)(f).

  Your consent is obtained when we handle your geolocation (Article 6(1)(a) GDPR). The etickets booking mobile application's options, located in the general settings area of your phone, allow you to always turn off the processing of your geolocation data.

• Retention of your Personal Data

  The following is how we keep your personal data:
  
  A. For as long as you keep buying tickets, we will keep your Purchase Data whether you make reservations and buy tickets via the Site, in person, or over the phone. If it has been three years since you made a purchase, we will erase your purchase data. If not, we may keep it longer if mandated or allowed by statute, such as for financial statements, legal claims, or archiving purposes.
  
  For as long as you haven't revoked your consent and, if relevant, as mandated or authorised by statute, we will keep your accommodation data. Examples of such uses include financial statements, legal claims, and archiving.

  B. If you keep buying products after making a etickets booking transaction, we will save your merchandise purchase data. If you haven't made any purchases in three years, we will erase your merchandise purchase data. If not, we may keep it longer if mandated or allowed by statute, such as for financial statements, legal claims, or archiving purposes.
  
  C. Upon buying a gift card
  We keep the Gift Card Data for as long as necessary to fulfil legal requirements, such as financial statements, legal claims, or archiving, and until we have mailed the gift card to you or the recipient.

  D. When you ask for travel and promotional material, We keep the Promotional Data for as long as you keep asking for this kind of material. In addition, if relevant, as needed or authorised by statutory legislation, such as for financial statements, legal claims, or archiving purposes, we will destroy your promotional data after three years of no requests for travel and promotional material.
  
  E. By signing up for our marketing mailings (that aren't related to Guest Rewards)
  For as long as you haven't revoked your consent and, if appropriate, as mandated or authorized by statutory legislation (for example, financial statements, legal claims, or archiving needs), we will keep your marketing data.

  F. Upon reaching out to us
  The Contact Us Data is kept by us for as long as it takes to reply to your message and, if necessary, for as long as allowed by statute, such as when it comes to financial statements, legal claims, or archiving.
  
  G. When you use the Site We keep the Logfile Data for as long as necessary to maintain the Sites' IT security and, if applicable, as mandated or authorized by statute, such as for accounting records, legal disputes, or archiving needs.
  
  H. When you use the etickets booking mobile apps, we keep the Application Data for as long as it takes to optimize the apps and, if relevant, for as long as statutory legislation requires or permits it (for example, for financial statements, legal claims, or archiving purposes).

  We save your geolocation for as long as you haven't revoked your consent and, if necessary, as long as it's required or allowed by statute, such as for accounting records, legal disputes, or archiving.

• International transfers

  Transferring your Personal Data outside of the EU/EEA may be necessary for us to share it in compliance with this policy. We guarantee that your Personal Data is adequately protected whenever we send it outside of the EU/EEA by making sure that, when mandated by law, at least one of the following measures is put in place:
  
  Using certain contracts that have been authorised by the EU Commission that offer personal data the same protection as in Europe, or transferring personal data to nations that the EU Commission has determined to offer a sufficient degree of protection for personal data.
  Contacting us as mentioned in Section 8 above may entitle you, according to relevant legislation, to a copy of the particular safeguard.

• Your rights

  As a data subject residing in the EU, you have the following rights over your Personal Data in certain situations, subject to the corresponding requirements outlined in the General Data Protection Regulation, in addition to the rights stated in Section 7 above.

  Right of access: You may request a copy of your personal data (together with certain additional facts) and confirmation of whether we are processing your personal data, if applicable.
  
  Right to rectification: You have the right to request that any erroneous or incomplete personal data we may have about you be corrected.
  
  Right to erasure: Under some conditions, such as when you think we no longer require your Personal Data or when you withdraw your permission (if applicable), you may ask us to delete or erase it.
  
  Right to restrict processing: In some situations, such as when you disagree with our handling of your personal data, you may ask us to limit how we treat it.

  Right to Data Portability: In some situations, you may be allowed to reuse the Personal Data you have given us in an organized, widely-used, and machine-readable manner.
  
  Right to object: If we (i) process your Personal Data because we rely on legitimate interests, unless we can show compelling legal grounds for the processing, or (ii) process your Personal Data for direct marketing, you may ask us to stop processing your Personal Data at any time, and we will comply under appropriate circumstances.

  Rights regarding profiling and automated decision-making: Unless such profiling is required for entering into or performing under a contract between you and us, you have the right to refuse to be subject to a decision that is based entirely on automated processing, including profiling, and that has a legal effect or otherwise materially impacts you.
  
  Right of withdrawal: Should we use your consent as a legal justification for handling your personal information, you are free to revoke it whenever you'd like.
  
  As stated in Section 8 of this Policy, you can get in touch with us to exercise your rights.

  If you think that the processing of Personal Data about you is not in conformity with GDPR regulations, you also have the right to file a complaint with a supervisory body, preferably in the EU Member State where you live, work, or suspect an infringement.